Landlory
Hemlane
Software plus on-demand local agent support for remote landlords.
Overview
Hemlane is a hybrid offering that pairs property management software with a real-world service layer: an on-demand network of local leasing agents and 24/7 maintenance coordination. Pricing blends a base fee with per-unit charges that climb at higher tiers.
What makes it different
Hemlane is the only tool here that puts actual humans behind the software — local agents to run showings and round-the-clock maintenance dispatch. For a remote owner, that service layer covers the on-the-ground gap that no amount of software features can fill on its own, and it's the real reason to choose it.
Who it's for
- Out-of-state owners who can't physically reach their properties
- Landlords who want showings and repairs coordinated for them
- Owners who'd rather buy a service than self-manage on the ground
Who should look elsewhere
- Owners scaling many doors who are sensitive to per-unit cost
- Investors who need real books inside the same product
Pros
- 24/7 maintenance coordination and a local leasing-agent network
- Great for remote, out-of-state landlords
Cons
- Higher tiers get pricey per-unit
- Lighter accounting; pricing is confusing
What users say
Reviewers give Hemlane roughly 4.4 on Capterra and reserve their praise for the service layer — the 24/7 maintenance coordination and local leasing-agent network that make it a favorite among remote, out-of-state owners. The complaints are fairly consistent: per-unit pricing that climbs steeply at higher tiers, a pricing structure many find confusing, and accounting that's lighter than they'd like.
Pricing
There's a free Starter tier, then a $28 base fee plus per-unit pricing that climbs by tier: roughly $2/unit on Basic, $20/unit on Essential (which adds repair coordination) and $58/unit on Complete (which adds the PM-assistant service). The real catch is that the per-unit cost climbs steeply at the service tiers, so model your unit count carefully.
- Advertise to Zillow, Apartments.com +7
- Applicant & tenant screening
- Full rental accounting + bank sync
- Lease tracking, docs & e-sign
- Rent collection, $0 ACH fees
- Tenant messaging
- End-to-end repair coordination
- 24/7 emergency line
- State-specific leases & notices
- PM assistant handles tenant comms
- Vetted repair network & approvals
- VIP support
Features
Rent & accounting
- Online rent collection✓
- Accounting✕
- Expense trackingPartial
- Bank integration✓
- Reporting✓
Leasing & tenants
- Listing syndication✓
- Online applications✓
- Tenant screening✓
- Lease management✓
- Tenant portal✓
- Renters insurance✕
Management & ops
- Maintenance requests✓
- Owner portal✕
- Document storage✓
- AI features✕
- Mobile app✓
Alternatives to Hemlane
FAQ
Why is Hemlane's pricing so confusing, and what will I really pay?
Hemlane is free on Starter, then a $28 base fee plus per-unit charges that climb by tier — about $2/unit on Basic up to $58/unit on Complete. The per-unit component climbs steeply at the service tiers, so model your unit count carefully rather than trust the headline base price.
What does Hemlane's local-agent network actually do for me?
It's the main reason to choose Hemlane: an on-demand network of local leasing agents plus 24/7 maintenance coordination, so an out-of-state owner gets a human on the ground for showings and repairs. That service layer, not the software, is the value.
Is Hemlane a good fit for an out-of-state landlord?
Yes — it's arguably the best fit here for remote owners precisely because of the local-agent and 24/7 maintenance coordination, which fill the gap a hands-off landlord can't cover themselves.
Does Hemlane have strong built-in accounting?
No — accounting is absent and expense tracking is only partial, so Hemlane is thin on books. Investors who need real financial reporting will have to pair it with an accounting tool.
Does Hemlane get expensive if I have a lot of units?
It can — because higher tiers are per-unit, cost-sensitive landlords with many doors may find it pricier than flat-fee alternatives like RentRedi or TenantCloud. It pays off most when you value the service layer over raw price.