Landlory
Hostaway
Short-term-rental PMS for growing professional STR portfolios.
Overview
Hostaway is a short-term-rental property management system targeted at growing professional STR portfolios. It centers on channel management, automation, and integrations, and sells through quote-based pricing with an annual commitment rather than published self-serve rates.
What makes it different
Hostaway is purpose-built for the professional operator on the way up — its channel management, automation, and integrations are engineered specifically to scale as listings multiply. Where Guesty stretches from hobbyist to enterprise, Hostaway aims its whole product at that growth-stage professional, and the focus shows.
Who it's for
- Professional STR managers actively expanding their listing count
- Operators who lean hard on channel management and automation
- Hosts willing to sign an annual deal for the right tooling
Who should look elsewhere
- Hosts with only a handful of listings to manage
- Buyers who insist on transparent, self-serve pricing
Pros
- Strong channel management, automation and integrations
- Scalable for growing STR managers
Cons
- Pricing is opaque and quote-based
- Annual commitment; costly at low listing counts
What users say
Hostaway earns strong marks on Capterra at roughly 4.7, with reviewers highlighting its robust channel management, automation, and integrations as well-suited to growing professional STR portfolios. The friction users mention is commercial rather than functional: pricing is opaque and quote-based, an annual commitment is required, and the cost bites hardest at low listing counts.
Pricing
Pricing is quote-based with no public rates — you request a quote tied to your listing count. The real catches are the lack of transparent self-serve pricing, an annual commitment, and a cost structure that bites hardest at low listing counts — so it pays off only as you grow.
- Channel management & automation
- OTA integrations
- Annual commitment
Features
Rent & accounting
- Online rent collection✓
- Accounting✓
- Expense tracking✓
- Bank integration✓
- Reporting✓
Leasing & tenants
- Listing syndication✓
- Online applications✕
- Tenant screening✕
- Lease management✕
- Tenant portal✕
- Renters insurance✕
Management & ops
- Maintenance requests✓
- Owner portal✓
- Document storage✓
- AI features✓
- Mobile app✓
Alternatives to Hostaway
FAQ
Why won't Hostaway just publish its prices?
Pricing is quote-based with no public rates — Hostaway routes you to a quote form tied to your listing count rather than a self-serve checkout, which makes upfront comparison harder.
Is there a contract commitment with Hostaway?
Yes — it typically requires an annual commitment, so it's not a month-to-month tool you can easily exit. Factor that lock-in in before signing.
Is Hostaway worth it if I only have a few listings?
Probably not — the cost structure bites hardest at low listing counts and the annual commitment adds risk. It pays off as you grow; small hosts may prefer Guesty's Lite tier or another lighter option.
Who is Hostaway really built for?
Growing professional STR managers — its strong channel management, automation and integrations are engineered to scale as listings multiply, aiming squarely at the professional operator on the way up rather than the hobbyist.
Does Hostaway handle long-term rentals or tenant screening?
No — like other STR platforms it has no lease management or tenant screening. It's purpose-built for short-term-rental channel and automation work, not long-term residential leasing.